یٰۤاَیُّہَا الَّذِیۡنَ اٰمَنُوۡا کُوۡنُوۡا قَوّٰمِیۡنَ لِلّٰہِ شُہَدَآءَ بِالۡقِسۡطِ ۫ وَ لَا یَجۡرِمَنَّکُمۡ شَنَاٰنُ قَوۡمٍ عَلٰۤی اَلَّا تَعۡدِلُوۡا ؕ اِعۡدِلُوۡا ۟ ہُوَ اَقۡرَبُ لِلتَّقۡوٰی ۫ وَ اتَّقُوا اللّٰہَ ؕ اِنَّ اللّٰہَ خَبِیۡرٌۢ بِمَا تَعۡمَلُوۡنَ

O ye who believe! Be steadfast in the cause of Allah, bearing witness in equity; and let not a people’s enmity incite you to act otherwise than with justice. Be always just, that is nearer to righteousness. And fear Allah. Surely, Allah is aware of what you do. (Al-Ma’idah : 9) (Quoted by Hazrat Khalifatul Masih in Friday sermon August 9, 2013.)

1. Some people complain that their affairs are sent to the Jama’at administration but months pass by and they do not receive any update of its progress. Huzoor said that he has mentioned this on previous occasions also. Matters should not be unnecessarily prolonged and should be resolved as quickly as possible. If a certain case requires more time, then the concerned parties should be updated of the progress and their queries should be acknowledged. (March 10, 2017).
2. Office-bearers should display the most courage, and even if a complaint is made against them, they must not seek to exact revenge, and instead they should asses themselves whether or not that flaw is found in them and reform themselves. This also comes under the requirements of justice and fairness. (March 10, 2017).
3. Therefore, there is a need [for officeholders] to set their conduct aright everywhere. Otherwise, by not fulfilling the requirements of justice, they are not only ignoring their trusts and pledges, but also breaking their trusts. Allah says that He does not favor those who break their trusts. Instead of serving and earning blessings, they are incurring the displeasure of God by doing injustice and showing arrogant behavior. (November 25, 2016).
4. The Promised Messiah ^(as) wrote: ‘Recompense of evil should be in proportion to evil committed. But if a person forgives and pardons sin and the pardon results in reformation and not in anything bad, it pleases God and He rewards this action. Thus, in light of the Holy Qur’an neither every situation calls for punishment nor is clemency commendable in every situation. Rather, appropriateness of time and place should be considered. Punishment or pardon should be implemented in accordance with time and place and not liberally. This is what the Qur’an purports. (Tafseer Hazrat Masih e Mau’ud, Vol. 4, p. 105). The administration of the Jama’at and the officeholders should keep these matters in mind. Relevant departments should try and make recommendations and reach decisions after due consideration and deliberation and ultimately base them on what pleases God. Help should be sought from God through prayers, followed by recommendations made to the Khalifa of the time so that the complainant as well as the administration of the Jama’at remains protected against any harmful effect. (January 22, 2016).
5. Those officeholders who have been appointed for the purpose of providing these decisions [in matters of conflict between people] and settling these disputes, if they will not perform their duties keeping in mind the fear of God and based on the demands of taqwa (righteousness), they shall be bringing the Khalifa of the time also into disrepute and shall become, in the sight of God, sinful themselves, and also be making the Khalifa of the time a sinner in front of Him. So, I counsel especially the Qazis and those officeholders and amirs who are given the task of making such decisions, that they should hold fast to the demands of justice and, thus, be the cause of strengthening the institution of Khilafat and they must try their utmost to do this and achieve this. Otherwise, these are the people who, while being officeholders, yet will be the cause of making the roots of the institution of Khilafat hollow. (May 24, 2013).
6. Every Ahmadi should have cause for concern – officeholders as well as members of the Jama’at – as to how they will discharge the enormous task of dispensing justice and truth in order to attain God’s pleasure. (April 26, 2013).
7. If the Khalifa of the time asks for a report into a matter, a correct report should be submitted … if an incorrect report is submitted, it is possible that based on it, the Khalifa of the time will make an incorrect decision and will be thus [unknowingly] involved in the sin of those who gave the incorrect report. (April 12, 2013).
8. Officeholders should avoid wastage and be moderate in spending, but should not be miserly. One should spend wherever there is just requirement. It should not be that one is generous for some and miserly for others. (April 12, 2013).
9. [Referring to examples such as Islahi Committee or Qadha board] Every decision should be based on fairness and justice. Sometimes, decisions are brought to Hazrat Khalifatul Masih’s notice which have not been thoroughly looked into, [and] as a result, people about whom the decisions are made become anxious. If decisions are based on clear commandments of Shariah, then it should be clearly stated. Qazis should be particularly mindful of this. (April 12, 2013).
10. They [officeholders], too, are given a trust for which they will be held accountable. For this they have to have congruity in their word and practice, and present high models of sincerity and loyalty as well as make others follow these practices. If their own examples do not lead members of the Jama’at to piety, and if there is conflict between their word and practice, the others would say it to their face that they need to correct their moral values, correct their spiritual condition, correct their worldly dealings, [and] inculcate tenderness to spread the message of the Jama’at. (April 5, 2013).
11. Officeholders should also fulfil the dues of justice and should try and maintain such standards, for this is a perilous matter and becomes a source of decline. (August 17, 2012).
12. Huzoor said they [officeholders] can be deemed representatives of Khilafat only when they fulfil the requisites of justice with fear of God. If anyone stumbles due to an officeholder, then the officeholder is just as blameworthy, because he has not paid the dues of the trust given to him by God. (April 22, 2011).
13. Some officeholders do not practice fairness and back those who are in the wrong. [Huzoor said] such people do not honor their pledge, do not honor their trusts and will be counted as perfidious. (July 4, 2008).
14. The Community has officeholders who work in representation of the Khalifa of the time. It is their obligation to establish fairness in the real sense. Each officeholder is directly accountable for his/her actions, but has the added responsibility of representing the Khalifa of the time. They should bear in mind that if they deem they can keep the Khalifa of the time in the dark over some matter, nothing is hidden from the One Who is the real Master. (April 6, 2007).
15. Among the duties of Khilafat, justice ranks very high. The officeholders of the Community should be mindful that they represent the Khalifa in their tasks and ought to carry out their obligations fully mindful that God is ever watching them. If they are angry with someone over something, they should wait a couple of days before handling the specific matter. (November 10, 2006).
16. Amila at all levels, if they need to form an opinion about someone, must not do so in haste. They must do a complete and thorough investigation. (December 5, 2003).